Frequently asked questions
Have a different question and can’t find the answer you’re looking for? Reach out to our support team and we’ll get back to you as soon as we can.
- How do I pay for Vietnam company reports?
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Search for a company, add the report to your cart, and complete payment securely by credit card. Reports are sent by email.
- How quickly will I receive a Vietnam company registry report?
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Most are delivered within one business day. Estimated delivery timelines are displayed during checkout.
- What if I cannot find a Vietnamese company?
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Select "I can’t find a company" below the search bar, and our support team will help you.
- I haven’t received my order confirmation. What should I do?
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Check your spam or junk mail folders. If it’s not there, you may have entered your email incorrectly - please contact us for assistance.
- Why hasn’t my report arrived?
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- Some reports require extra processing time
- Check your spam folder
- National holidays can delay updates
Still missing the report? Contact our support team for help.
- What if I ordered the same report twice?
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Duplicate orders will be refunded or replaced. Simply reply to the confirmation email, and we’ll assist.
- Are your reports valid for international due diligence?
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Yes. Our reports are sourced from official Vietnamese registries and are widely accepted for KYC, AML, and compliance checks.
- How do I remove my company from Companies House Vietnam?
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We don’t manually add or delete data. Records are updated automatically once changes are filed with the Ministry of Planning and Investment.